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#Mcafee endpoint product removal tool download how to#
#Mcafee endpoint product removal tool download install#

Usually, -ALL removal must not be used.When you deploy the EPR tool from ePO, make sure that you have supplied the mandatory command-line arguments when you create your deployment task.Do not, for example, execute the EPR tool from a network share. Run the EPR tool locally from the system you are remediating.Run the EPR tool with Administrator permissions.The following are basic requirements and best practices to run the EPR tool successfully: To view the content, click the link and log in when prompted. NOTE: The referenced content is available only to logged in ServicePortal users. Locate, select, and download the latest version of the Endpoint Product Removal tool.įor detailed instructions to use the EPR tool, see: KB91978 - REGISTERED - Endpoint Product Removal Tool User Guide.Search for Endpoint Product Removal, or in Filters select Utilities and Connectors.Log on with your Grant Number and email address, and fill out the Captcha.To download the EPR tool from the Product Downloads site: For more information, see the latest version of the Endpoint Upgrade Assistant Product Guide.

#Mcafee endpoint product removal tool download install#

So, if the goal of uninstallation is to install another version of a product, McAfee Enterprise advises using EUA. This guide also outlines the supported Windows operating systems.ĮUA can determine when product removal is needed before you install other software. For information about the latest versions of McAfee Enterprise software that a version of the EPR tool can remove, see the user guide for that version of the EPR tool. For this reason, EPR tool releases are designed to expire every 90 days. If you try this, unexpected results might occur. You must not use an older version of the EPR tool to remove newer versions of McAfee Enterprise software. If you need the EPR tool after all standard methods for uninstallation have proved unsuccessful, always make sure that you use the latest available version. The EPR tool is intended as a last resort option when standard uninstallation methods have failed. IMPORTANT: Technical Support does not recommend using the EPR tool as your primary method to uninstall McAfee Enterprise products, nor when you have uninstallation issues for the first time.

You can use the EPR tool when these methods all fail. There are also instances where these methods might fail.

#Mcafee endpoint product removal tool download how to#

Locally, using Windows Programs and Features (see KB83456 - How to remove Endpoint Security).

The use of ePolicy Orchestrator (ePO) Client Tasks (see the "Uninstall product software from systems" section of the ePolicy Orchestrator Cloud Product Guide).

Migrations and upgrades using Endpoint Upgrade Assistant (EUA).